Privacy Policy
At Fon2Fix, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website or services.
1. Information We Collect
We may collect personal information from you when you:
• Fill out a contact form on our website
• Interact with us through social media platforms such as Facebook, WhatsApp, Youtube, Instagram, and TikTok
• Use our services, including smartphone repair or product purchases
The types of information we collect may include:
• Name
• Contact details (email address, phone number, etc.)
• Information related to your device (make, model, issues, etc.)
• Any other details you voluntarily provide
2. How We Use Your Information
We use the information you provide to:
• Respond to your inquiries through our contact form or social media platforms
• Provide repair services and communicate updates regarding your service
• Improve our services and website
• Send promotional offers or updates about our products and services, with your consent
3. Social Media and Messaging Apps
We use social media platforms and messaging apps like Facebook, WhatsApp, Youtube, Instagram, and TikTok to communicate with customers. Any personal information you provide via these platforms is subject to their privacy policies. We encourage you to review the privacy policies of these platforms.
4. Third-Party Services
We do not share your personal information with third parties, except as necessary to provide our services (e.g., shipping, billing, etc.) or as required by law.
5. Cookies
Our website may use cookies to enhance your browsing experience and collect information about website usage. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.
6. Data Security
We are committed to protecting your personal information. We use appropriate technical and organizational measures to safeguard the information we collect. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information, subject to legal requirements
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
FON2FIX
39, Jalan SG 1/6, Taman Sri Gombak, 68100 Batu Caves, Selangor, Malaysia